Synology Recovery

Synology Recovery

No Fix - No Fee!

Our experts have extensive experience recovering data from external hard drives. With 15 years experience in the data recovery industry, we can help you securely recover your data.
Synology Recovery

Software Fault £249

2-3 Days

Mechanical Fault £349

2-3 Days

Critical Service £795

1 Day

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Synology External Hard Drive Failing or Slowing Down:

If your Synology hard drive fails it could be for a number of reasons, but it is important that you get the hard drive seen to by a recovery professional as quickly as you can. This could help greatly when it comes to recovering data. When that infamous blue crash screen appears, or you hear funny noises from the hard drive, take the right action and contact the professionals. You could literally rescue your data. Here, we look at the most common types of failure that can happen with your Synology hard drive:

Mechanical Failure for the Synology External Hard Drive:

You will probably notice this happening if you hear your Synology hard drive making funny noises, such as clicking or whirring. Any beeping or buzzing noises normally mean that the motor inside the hard drive has failed. A clicking noise is a sure sign that the heads responsible for reading and writing data within the hard drive have failed. When the hard drive clicks than you are looking at the most common type of failure that people experience with hard drives, where the hard drive has been knocked or experienced a fall, or other physical damage. We are proud to say that when it comes to clicking hard drives; we have a high level of success.

When Electronic Failure Happens to your Synology External Hard Drive:

Sometimes a home can suffer a power surge or power spike, and this can lead to something called electronic failure. Synology hard drives often effectively ‘die’ when this happens. However, we have had years of experience of recovering data from these dead hard drives.

Failure with the Firmware on an Synology External Hard Drive:

Firmware is something that a layperson normally has difficulty understanding, but it is essentially the software that is responsible for communicating between the computer system and the disk drive itself. The codes for firmware are normally located on disk platters, and it is these platters that can be problematic if they become damaged. This failure happens even if the rest of the computer and drives are working well. Fortunately we have extensive experience in recovering data from damaged firmware.

A Slow Synology External Hard Drive can be Problematic:

Sometimes the Synology External Hard Drive is on a ‘go slow’, or can even freeze. This often means that the sectors on the disk are degrading and becoming unreadable and un-writeable. It can also mean that there is an issue with allocation of sectors on the hard drive. This could prove difficult, as it can mean that data cannot be copied from the drive, which can result in folders disappearing. We have worked with slowing drives before, and have a lot of experience in recovering data in this situation.

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