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Data Recovery From Packard Bell PCs

PACKARD BELL DESKTOP:

I have a Packard Bell desktop, I am not entirely sure of the model, it is about 2 years old. I have been using it for work purposes without any problems until last week, when the computer suddenly put up a blue screen when I shut down, and reported a huge kind of memory dump. The computer said that the system had crashed, and that it was going to dump some data. After this blue screen finished, it shut down entirely. I tried to restart it, but what happens when I press the restart button is that it will work for a couple of seconds, and then just shuts off. The motherboard light is on, I can see through the side slats, but the hard drive is not spinning around, and that is when the start button shuts off. I have taken off all external hardware, and I have changed the power cable. I can get the motherboard to start up using the v12 pin, but I am not able to get the hard drive started. This is the location of all of my work-related data, and I need to recover all the contents of the hard disk.

PACKARD BELL IMEDIA:

I have a Packard Bell iMedia which is showing a black screen when I press the start button. Initially, there was a small problem with the power cable, which I fixed by replacing the surge protector. This seemed to work for a while, but now I can’t get on to any part of my desktop, not even the splash screen. The monitor thinks that it is displaying something, since it doesn’t go into economy mode, but there is just this black screen, without even a mouse. I have tried to start the computer up several times, and what is happening is that the hard drive is not turning. I can’t seem to get it to work at all, even when removed from the tower and connected to an external enclosure. I have a lot of data on the drive, and don’t want it to be dead. Can you help me to recover the data which is inside the drive.